Service

It is Admeo’s objective to provide all our customers with superior product support and technical service. Our customer support spans all aspects of reagent applications and method setup over technical service which all is tailored for peak analytical performance as well as maximum up-time and life-span of your random access analyzer.

All of Admeo’s personnel possess extensive industry insights and knowledge combined with continuous manufacturer training which lays the foundation for our support level.

In order to achieve maximum up-time and life-time of your complex analyzers, Admeo recommends that the analyzers get an annual A-to-Z check-up and routine preventive maintenance visit. This preventive maintenance visit can be comfortably scheduled at a time with minimum activity in the laboratory and thus you can face the busy season with confidence that you made all reasonable preparations for trouble free sample processing.

Should unexpected technical problems prevent you from processing samples on the analyzers, it is Admeo’s ambition to have a qualified technician on site and problem resolved within two business days from you reporting the problem should we not be able to solve the problem over the phone or via web connection instantly.

Resources

Y15 performance

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Technical 3D

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Smart efficiency

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At the forefront of oenologycal technology

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TPI on Y350

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D-Glucose/D-Fructose on Y350

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Malic Acid on Y350

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Color on Y350

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Total Sulfites on Y350

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Corporate Video

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